curl --request POST \
--url 'https://api.flashcat.cloud/incident/create?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"incident_severity": "Critical",
"title": "Database connection timeout on prod-db-01",
"channel_id": 2551105804131,
"assigned_to": {
"person_ids": [
2476444212131
]
}
}
'import requests
url = "https://api.flashcat.cloud/incident/create?app_key="
payload = {
"incident_severity": "Critical",
"title": "Database connection timeout on prod-db-01",
"channel_id": 2551105804131,
"assigned_to": { "person_ids": [2476444212131] }
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
incident_severity: 'Critical',
title: 'Database connection timeout on prod-db-01',
channel_id: 2551105804131,
assigned_to: {person_ids: [2476444212131]}
})
};
fetch('https://api.flashcat.cloud/incident/create?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/incident/create?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'incident_severity' => 'Critical',
'title' => 'Database connection timeout on prod-db-01',
'channel_id' => 2551105804131,
'assigned_to' => [
'person_ids' => [
2476444212131
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/incident/create?app_key="
payload := strings.NewReader("{\n \"incident_severity\": \"Critical\",\n \"title\": \"Database connection timeout on prod-db-01\",\n \"channel_id\": 2551105804131,\n \"assigned_to\": {\n \"person_ids\": [\n 2476444212131\n ]\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/incident/create?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"incident_severity\": \"Critical\",\n \"title\": \"Database connection timeout on prod-db-01\",\n \"channel_id\": 2551105804131,\n \"assigned_to\": {\n \"person_ids\": [\n 2476444212131\n ]\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/incident/create?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"incident_severity\": \"Critical\",\n \"title\": \"Database connection timeout on prod-db-01\",\n \"channel_id\": 2551105804131,\n \"assigned_to\": {\n \"person_ids\": [\n 2476444212131\n ]\n }\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {
"incident_id": "69db2ef1a0fe7db6448b14f1",
"title": "API test incident for docs"
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}Create incident
Manually create a new incident and assign responders.
curl --request POST \
--url 'https://api.flashcat.cloud/incident/create?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"incident_severity": "Critical",
"title": "Database connection timeout on prod-db-01",
"channel_id": 2551105804131,
"assigned_to": {
"person_ids": [
2476444212131
]
}
}
'import requests
url = "https://api.flashcat.cloud/incident/create?app_key="
payload = {
"incident_severity": "Critical",
"title": "Database connection timeout on prod-db-01",
"channel_id": 2551105804131,
"assigned_to": { "person_ids": [2476444212131] }
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
incident_severity: 'Critical',
title: 'Database connection timeout on prod-db-01',
channel_id: 2551105804131,
assigned_to: {person_ids: [2476444212131]}
})
};
fetch('https://api.flashcat.cloud/incident/create?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/incident/create?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'incident_severity' => 'Critical',
'title' => 'Database connection timeout on prod-db-01',
'channel_id' => 2551105804131,
'assigned_to' => [
'person_ids' => [
2476444212131
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/incident/create?app_key="
payload := strings.NewReader("{\n \"incident_severity\": \"Critical\",\n \"title\": \"Database connection timeout on prod-db-01\",\n \"channel_id\": 2551105804131,\n \"assigned_to\": {\n \"person_ids\": [\n 2476444212131\n ]\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/incident/create?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"incident_severity\": \"Critical\",\n \"title\": \"Database connection timeout on prod-db-01\",\n \"channel_id\": 2551105804131,\n \"assigned_to\": {\n \"person_ids\": [\n 2476444212131\n ]\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/incident/create?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"incident_severity\": \"Critical\",\n \"title\": \"Database connection timeout on prod-db-01\",\n \"channel_id\": 2551105804131,\n \"assigned_to\": {\n \"person_ids\": [\n 2476444212131\n ]\n }\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {
"incident_id": "69db2ef1a0fe7db6448b14f1",
"title": "API test incident for docs"
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}Restrictions
| Aspect | Value |
|---|---|
| Rate limits | 1,000 requests/minute; 50 requests/second per account |
| Permissions | Incidents Manage (on-call) |
Authorizations
App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account.
Body
Parameters for manually creating an incident.
Incident severity.
Info, Warning, Critical Incident title, up to 512 characters.
512Incident description, up to 1024 characters.
1024Channel to file the incident into. Optional; leave unset for a standalone incident.
Incident assignment target. Either person_ids or escalate_rule_id must be provided.
Show child attributes
Show child attributes
Response
Success
Success response envelope. On every 2xx response, request_id identifies the call (also mirrored in the Flashcat-Request-Id header) and data holds the endpoint-specific payload. Failure responses use a different shape — see ErrorResponse.
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